Getting a connection to the Internet is a major part of using the software, and this check is done as part of the registration process. The common reasons for connection failure, and their solutions, are:
1. Firewall blocks the connection (programs like Norton Internet Security and Zone Alarm)
-Simply allow/unblock and temporarily turn them off.
2. Proxy web server prevents direct connection (common in schools and work offices)
-Ask your IT department, or check your proxy settings in Internet Explorer and mirror to the program.
3. Dialup users only: Dialup is not connected
-If you are a dialup user, make sure that you are connected to the Internet, then try.