I'm getting an AdWords or 3rd-party tools error

The third-party tools check if TTv4 can connect with and load Google AdWords. If Traffic Travis can generate results without any problems, then you can just ignore this error message.

If your copy of Traffic Travis can't generate results, then most likely the problem is that your AdWords account is not completely set up. To find out whether it is, please do the following:

  1. Open this URL in any browser: https://adwords.google.com/ko/KeywordPlanner/Home
  2. Sign in to AdWords.
  3. Make sure that you see the page shown below:


If another page is displayed, like Configure AdWords Account, then it means your AdWords account setup needs to be finished. Follow the instructions provided by AdWords until you can reach the page displayed in the screenshot above.

You may be required to at least start an ad campaign to complete the setup and enable Traffic Travis to work. You can simply create an ad with a minimum budget and then pause the campaign immediately after you finish setting up Traffic Travis if you don't want to run AdWords ads.

While your AdWords campaign is active, just make sure you can complete the steps from above:

  1. Open this URL in any browser: https://adwords.google.com/ko/KeywordPlanner/Home
  2. Sign in to AdWords.
  3. Make sure that you see the screen shown above.

After that, open Traffic Travis, go to File > Program Options > AdWords and type in the same AdWords details. Check if you have entered your password correctly by testing your AdWords details and see if it gives an "OK." If it does, your problem should be solved.

Pause your advertising campaign if you don't want it running and try researching a keyword again. Traffic Travis works even while AdWords is paused.

If the error persists, go back to File > Program Options > AdWords and click CLEAR COOKIES. Then try testing your details again.

Please also note that Traffic Travis can only support AdWords accounts in English. You can change your AdWords language in My Account -> Preferences. If desired, you can always switch it back to your language of choice when you're not using Traffic Travis.

If doing so isn't enough to resolve the problem, please add “TrafficTravis.exe” and "Phantomjs.exe" (located in the same folder with TrafficTravis.exe) to the "Trusted list" of your firewall settings and allow them to connect to the Internet.

If nothing above helps, make sure that you are using the latest version of Traffic Travis by clicking the "Apply Update" button inside Traffic Travis if it is visible. If you don't have that option or it doesn't work, you can re-install Traffic Travis

If the issue persists, please email support and we will look into the issue further.

Feedback and Knowledge Base